To Manage the under/ overpayment eventualities in the 'Agency Billing', 1Core has provided the 'Agency Payment Automatic Application Rule' in the company level setup.
Access Path : Company Dashboard > Setup > Agency Payment Automatics Application Rule
UnderPayment Situation and Rules :
UnderPayment is when the agency paid less than the original ledger amount for the parent. To tackle this situation, you can do 'Three' things,
1. Transfer to Parent Ledger: This option will automatically transfer the difference amount as an 'Other Charge' to the concerned parent's ledger.
2. Write Off: This option will automatically 'Write Off' the difference amount.
3. Do Not Apply Automatically: This option will allow you to manually decide whether you want to 'Transfer the difference to parent ledger' or 'Write Off'.
OverPayment Situation and Rules :
OverPayment is when the agency paid more than the original ledger amount for the parent. To tackle this situation, you can do 'Four' Things,
1. True-Up: This allows you to categorize the difference as 'True-Up' and help you to provide subsidy credit or parent credit.
2. Do Not Apply Automatically: This option will allow you to manually decide whether you want to provide 'True-Up' or 'Parent/ Subsidy Credit' (If those options are enabled).
Maintain as Agency Credit: The amount transferred to 'Agency credit' can be used for other payment billings or you can refund the additional amount to the agency.
Transfer to Parent Ledger as a Credi: The amount transferred to 'Parent Credit' can be only used for other payment billings, parents won't be able to get any refund out of this.